Published Paper


Awareness of Secretaries towards Artificial Intelligence and Robotic Technology in the Advancement of Secretarial Profession

1Olaniyi, O. N. (Ph.D) & 2Oladeji, A. D. (Ph.D)
Oyo
Page: 653-663
Published on: 2024 March

Abstract

The study examined the awareness of secretaries towards artificial intelligence and robotic technology in the advancement of secretarial profession in Nigeria. Specifically, the study examine the level of awareness of AI and robotics technology and the influence of AI and robotics technology to the advancement secretarial profession. The descriptive research design of the survey type was used in this study. The population of the study comprised of all secretarial professional in Ekiti State. The sample for the study comprised of a total of 200 secretarial professionals selected from Ekiti State using simple random sampling technique. Questionnaire was used to collect the data for the study. The data collected were analyzed using descriptive and inferential statistics. The findings revealed that secretarial professionals were aware of Google Assistants, Siri, Chabots, Robots and Document management systems; also, the study revealed that there was significant relationship between level of awareness of AI, robotics technology and advancement of secretarial profession. There is also a joint significant influence of AI and robotic technology on the advancement of secretarial profession. The study therefore recommended that secretaries in Ekiti State should get familiar with different artificial intelligence that can help with the advancement of their profession and the government must fund training and development initiatives to provide public sector secretaries the knowledge of AI and robotics they require and an awareness of how these technologies may be used in their line of work.

 

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