The Role of Emotional Intelligence in Organizational Change and Adaptation
Mrs. Navya S T1; Dr. Ramesh Chandrahasa2This study examines the role of Emotional Intelligence (EI) in organizational change, focusing on its impact on employee engagement, adaptability, and resistance to change. Using a mixed-method approach, the research combines quantitative surveys and qualitative interviews to explore how EI influences organizational transitions. The results show a strong positive correlation between high EI and increased employee engagement and adaptability, with EI as a significant predictor of successful change adaptation. Qualitative insights reveal that emotionally intelligent leaders foster smoother transitions by demonstrating empathy and effective communication, reducing employee resistance and anxiety. The findings highlight the importance of developing EI in leaders and employees to enhance change management outcomes and promote a more resilient and adaptable workforce.