Navigating Complexity: Emotional Intelligence as a Catalyst for Positive Employee Attitudes in Organizations
Ms . Amandeep Gill , Prof.Ashish MathurThe study explores the relationship between self-awareness, self-regulation, and employees' attitudes within organizational settings. The research analyzes how self-awareness directly and indirectly influences employee attitudes through self-regulation. A quantitative research design was employed, utilizing a structured questionnaire distributed to 498 university faculty and staff members. The data were analyzed using structural equation modeling (SEM) to examine the path coefficient and relationships between the variables. Results indicate that self-awareness significantly impacts employee attitudes (path coefficient = 0.286, p = 0.04). Additionally, self-awareness positively influences self-regulating self-regulation (path coefficient = 0.375, p = 0.01), which, in turn, significantly enhances employee attitude (path coefficient = 0.595, p= 0.00). The findings also reveal that self-regulation mediated the relationship between self-awareness and employee attitudes (indirect effect = 0.223, p = 0.013). The study highlights the importance of emotional intelligence components- specifically self-awareness and self-regulation – in fostering positive employee attitudes. These insights contribute to organizational behavior by emphasizing the need for developing emotional intelligence to enhance employee well-being and performance. The results suggest that organizations should invest in emotional intelligence training programs to equip employees better to manage their emotions and respond effectively to workplace challenges.