Analysis Of Relationship Between Work Stress And Employee Performance Among Managerial Executives In Service Sector
Dr. V.Ramanujam & M.RaniIn this age of globalization the service sectors shows great promise as one with tremendous growth potential.. In this regard, employee stress is perhaps the most contributing factor to work performance. This paper attempts to find the impact of work stress on performance among the managers executives in three service sectors namely hospital, hotel and bank in Nilgiri district . The data was collected from 490 respondent and was analyzed statistically using SPSS 19 software. The statistical tools used were independent sample t-test, one way ANOVA, and Pearson bivariate correlation.The findings of the study revealed that tourism employees face more stress when compared to hospital and bank employees.. The results confirmed that job stress had a negative effect on job performance. Hence organization needs to focus on these stress creating factors and try to minimize or overcome the same.