Counselling is one of the evidence-based interventions intended to help people processthe psychosocial challenges they face in day-to-day life. It is considered an effective service to help people cope with mentally draining issues. Often people facing various psychosocial challenges seek counselling and are referred by family members or employers for psychosocial support in the hope of finding relief, addressing emotional dysregulation and processing related issues. Therefore, counselling can be helpful for people experiencing various stressors such as divorce, grief, loss of a job, financial problems and many other socio-economic challenges. Often, two modes of counselling are used by psychotherapists and counsellors; Individual and Group counselling. The main purpose of this study was to establish the most preferred mode of counselling in Botswana, determine the fears individuals have towards Group counselling and examine why Batswana are uncomfortable with counselling. The findings of this quantitative study revealed that majority of Batswana prefer individual counselling as opposed to group counselling. The study deployed a quantitative research method and collected quantitative data through the use of a questionnaire. An online survey was conducted through Google Forms and the Google link for the questionnairewas shared on social media platforms such as Facebook, Linked Inand WhatsApp. Respondents consented online and only 100 respondents took part. The study established that people have fears of accessing group counselling due to confidentiality concerns. The authors of this article concludethat the majority of Batswana prefer individual counselling to group counselling, provide recommendations for creating awareness, and clinical supervision of counsellorsand suggestpossible future research areas.